eBridge
Sourcing Services
FAQ
Find some answers below to the concerns we get more frequently.
How do you quote a partnership between my company and yours?
Partnerships between your company and eBridge are evaluated individually based on the nature of your project and the time require to manage it. Budgets for small projects begin as low as 299$ a month, this is fantastic for small projects that haven't reached critical mass, and also for big projects with high volume that need flexibility without multiplying costs.
Once partnered, you get f;lexible assistance as agreed.
For third party expenses that you may incur while we manage your project, we will always notice you in advance, find affordable options and at no commission, of course.
Do you work in other ways beside partnership?
Yes we do. For services that begin a project, such as auditing and sourcing, we have deisnged special pre-partnership packages. Also we offer services outside of the partnership deal if necessary. In eBridge we ensure you are always taken care of.
Do you work in my time zone?
Ebridge is operated from our different offices in China , and we operate during local factory working hours (9:00AM to 5.30PM). In order to enable communication with our partners around the world, we are available after office hours as well for contact and communication to make it comfortable for you to reach us, giving you extra flexibility to manage things in China .
How long do partnerships last?
We will give you different options once your project is evaluated. Starting from 3 months, the longer the partnership, the better conditions we can offer to you, there are special offers and discounts for long time partnerships and payment options.
On what industries do you operate?
In eBridge we have different backgrounds, and can help you in a wide range of industries. Among others we specialize in softlines, electronics, vehicles, toys, home appliances, construction materials and machinery, botanics, chemicals... ask us about your project and we will tell you if it falls into our capabilities. For deeper technical information, eBridge hires international laboratories as well.
Do you have a product catalog?
We have cooperated with different suppliers, and based on our previous trading experience and your needs we can suggest them if they suit your needs. However, it is against our nature to limit our database to our previous research, when you need a product we will use all our resources to find it, according to your needs.
How long does it take to get a quotation?
After getting your contact information, we will get back to you within 24 hours, in order to offer you best support and an accurate quotation and services, we will need to understand deeply what your project is about, its stage and volume. After you choose the services you need we will be able to start our partnerhsip..
Do I need a customs broker to receive my order?
Yes, besides our greatest efforts to provide full coverage to you, it's logistically safer and simpler if you deal with your own customs locally. Local custom brokers are easy to be found online or on the yellow pages.
Is there a minimum order amount?
We support small projects, and no project is too small (or too big) for us. Our rates decrease or increase according to the amount required to manage it, so they always stay within a reasonable range.
Do you source only from China?
For the moment, our full coverage is only provided in Mainland China only. However, after partnering with us, it is true that you can make any sourcing request, and maybe the best suppliers are not in China. If circumstances allow it, we can travel to nearby countries or receive the samples in our offices in China for examination, as it is in our nature to do everything we can.
E-Bridge Service Co., Ltd
Flat 107, 25 Indescon Square, London, UK, E14 9DG
Contact
North China Office: +86 135 8954 0817
East China Office: +86 182 6811 9989
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